Updates have paused due to inactivity. To resume, move your mouse, click here, or press a key.

Support

Tutorials

Knowledgebase View tutorials on using FTP, installing plugins, and more.

Contact Us

Contact us for advice or help on an issue. We recommend using one of the options below, which all go to the same place--our support ticket system. Expect a same day response (often much faster) when you contact us between 11 AM to 11 PM EST. Using Facebook or Twitter for server issues will most likely result in us telling you to contact us through our support areas.

Ticket System

Submit and view tickets in our support ticket system.
Use the password when you ordered, unless you have changed it. It's likely different than the ones you're using here (Command Center).

Email

Login to view.

Contact Form

View contact form.

Discord Group

Hang out with us on Discord! No support issues, please!

Discord

Billing

Service Changes

Contact us using one of the options in the "Contact Us" section.
Manage Invoices

View and pay invoices, and add funds.
Use the password when you ordered, unless you have changed it. It's likely different than the ones you're using here (Command Center).